Shipping policy

1. Processing Time

• After placing your order, we will process and pack your Flying Ball within 1–2 business days.

• Please note that processing time does not include weekends or public holidays.

2. Shipping Methods & Delivery Time

• Standard Shipping: 7–15 business days (depending on your location).

• Express Shipping: 3–7 business days.

• Delivery times may vary due to customs clearance or local postal services.

3. Shipping Costs

• Shipping fees are calculated automatically at checkout based on your shipping address and selected shipping method.

• We often offer free shipping on orders over a certain amount.

4. International Shipping

• We ship worldwide, but international delivery may take longer due to customs procedures.

• Buyers may be responsible for taxes or customs fees depending on their country’s regulations.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number to track your package online.

6. Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us within 7 days of receiving your order for assistance with a replacement or refund.